INSURANCE PROCESSING SERVICES

Our insurance processing services provide specialized solutions to the insurance sector and support
critical business processes applicable to the industry right from new business acquisition to policy
maintenance to claims processing. These include:

New Business Acquisition

• Inbound/outbound sales
• Initial Setup
• Case Management
• Underwriting
• Risk assessment
• Policy issuance

Policy Maintenance

• Record Changes- Name, Beneficiary, Address
• Collateral verification
• Surrender
• Audits & Reinstatement
• Accounts Receivable
• Accounting & Reconciliation
• Claim Overpayment
• Customer service - voice/email

Claims Processing

• Claim Set Up
• Eligibility
• Duplication
• Validate Reserves
• Medical Supplemental
• Provider Excess Reinsurance
• Specific Excess Reinsurance
• Adjudication
• Account Settlement